Privacy Policy
PingMyStock (“PingMyStock”, “we”, “us”) provides a back-in-stock notification app for Shopify stores. This policy explains what information the app handles, why, and how it is protected.
Who this covers
- Merchants who install PingMyStock on their Shopify store.
- Shoppers who ask a store to notify them when a product is back in stock.
Information we collect
When a shopper requests a back-in-stock alert, we collect their email address and the product and variant they are waiting on.
From the merchant’s Shopify store, we access product and inventory information (so we know when an item is back) and the basic store details needed to run the app. We request only the permissions the app needs (read access to products).
We do not collect payment details, and we do not track shoppers across other websites.
How we use it
We use this information for one purpose: to send the back-in-stock email the shopper asked for, on behalf of the merchant’s store. Merchants can see a log of which emails were sent.
How it is shared
We do not sell or rent personal information. We share it only with the services that make the app work:
- Resend delivers the emails on our behalf.
- Railway hosts the app and its database.
These providers process data only to provide their service to us.
How long we keep it
We keep waitlist information for as long as it is needed to send the alert. When a merchant uninstalls PingMyStock, we delete that store’s data. We also honour Shopify’s data-deletion requests: if a shopper or store asks for their data to be removed, we delete it.
Security
Information is encrypted in transit, stored on access-controlled infrastructure, and sending credentials are kept secret. Only the systems that run the app can access the data.
Your choices
- Shoppers: every alert is a one-off. You can ask the store (or us) to remove your details at any time.
- Merchants: you control what the app sends, and uninstalling removes your store’s data.
Changes
We may update this policy as the app evolves. The “last updated” date above always reflects the current version.
Contact
Questions about privacy? Email us at hello@pingmystock.com.